Terms & conditions of use

At B,Wear it should be easy and safe for you to order and get your package shipped home. There for have we chosen PayPal, Creditcard and Pre-payment as way of payment.
We reserve the right to give your money back if an item is out of stock together with a message. Note that we do not sent any papers/emails that could contain sensitive information, for example orderconfirmations, invoices, proof of payments etc, if the customer themself asks for it.

In all orders you get a order confirmation, do you want an invoice together with your order let us know and we fix that for you.

Items added after placed order will be invoiced when order is packed and we know the extra items are still in-stock.

We ship your order 2-4 working days after received payment, during a Sale more than 7 workingdays and after our annual Lucia Sale 20-27 workingdays as it normally is well visited. If your order for some reason need more time before shipping than given on your order confirmation we will inform you about why in an email or on the first page in the online store.

If you choose Pre-payment pay the total order sum to:

BG 813-7960
SEB 5201-1171555
SWIFT  ESSESESS
IBAN  SE1050000000052011171555

When payment by card, the money is debited from your account when order is shipped.

If you have questions contact us at ekonomi@bwear.se

B,Wear (Bodils Wear)
Kumla Allé 3, 2nd floor, door to the left of the Pharmasy Kronan.
135 53  Tyresö
SWEDEN

Our VAT nr is SE690925048901

We are here Monday-Friday 9-15 -  check so we are here before you travel here.
Closed for lunch 12 - 12.30 PM

Don´t forget the order number on the payment. The packages leave from here when the money is in our account. If no payment is made within 7 days, I will consider the order cancelled.
Please remember that all shipping information comes from the shipping company.

All prices are in SEK (Swedish Krona). Shipping is not included in the prices.
VAT is added with 25% and for books 6%
For Norwegian customers we work with VOEC, meaning you pay 25% VAT at check out and don't get any other coast recieving your order
Reservation is made for items out of stock.

Complaints rights is according to the law in your country, for example three years in Sweden excluded custom cut fabrics, laces and elastics. All kits are cut and custom made.

For non-show order please contact us latest 10 days for Sweden and 14 days for outside Sweden, after delivery confirmation is sent. Out of stock items from your order are normally sent at latest 14 days after you have received your original order. If we can´t send them within that time we will inform you about when it will be sent instead. If you don´t hear anything from us, your missing items have been shipped and we kindly ask you to inform us if you haven't received them within 4 weeks after your received your original order, at ekonomi@bwear.se so we can start investigation.

You shall contact us within 14 days after reciveing your order if you find something is wrong with/in it.
Note that if refund is to be made it can take up to 20 days before you see it on your account, if not please contact us. 
When contacting us please remember that we are no more than humans like you and mistakes are sometimes made by us and we doing everything to correct our mistakes, so there is not need to be un-kind

To think of when choosing way of shipping:
Letter –  without tracking number and insurance, delivery under normal circumstances 2-3 workindays within Europe and 4-6 workingdays outside Europa. Missing or broken packages will not be replaced.

Parcel – with tracking number and insurance, delivery under normal circumstances 2-3 workindays within Europe and 4-6 workingdays outside Europa
So even if Parcel is a bit more expensive than Letter it is a better alternative for your order if something happens. Do remember that shipping is a service performed from a third part and B,Wear can not be held responsable for how that service is performed.

You as a customer have 7 days after you received your items to change your order without special reasons. This is if the items and the original bag are in unchanged condition, meaning not used or/and not opened, destroyed or damaged. You as a customer pays for the returns shipping. If you as a customer chose to cancel your order after we shipped the customer shall return the items directly non opened and pay for the return shipping.

Return, lost and refund:

We can not compensate orders that go missing in transport as they are made by a third part, nor can we unfortunately not compensate orders that are damaged during transport under the same reason.
 
A claim is always made, however a order can only be refunded or replaced after the claim to the shipping company are closed. Be aware that it can take up to 60 days for them to close a claim.

Remember, we do not refund orders that are cut after a customer wish and they after that don't pick it up at their Post Office. All extra costs places on us, like import and customs charges will be charged the customer. We do not take responsability for orders where destinationaddress is changed while they are ongoing.

Exception from above: Not included in this are items that been cut after your wishes, like fabrics, elastics or lace.

When return is made your receipt/order confirmation has to be in the package. Contact us before return has to be made and items will be returned after our instructions.
Purchases for like wrong size foam cups, wires etc the return shipping to us and the shipping back to the customer is paid by the customer, if contact with us isn´t made BEFORE ordering.

If something is wrong or unclear with your order please contact us shortly after receiving your order.

We do not pay for extra costs that will be invoiced B,Wear because of returns when the customer don´t pick their order up at the post office.



In classes and summer classes, the following applies:

In case of cancellation4-8 weeks before start of the class the paid entry fee is not returned if the spot isn´t sold to another participant= full class.

In cancellation 3-1 weeks before start of the class you pay 50% of the class fee, if the spot isn´t sold to another participant = full class

In cancellation 1-0 weeks before, start of the class you pay 100 % of the class fee, if the spot isn´t sold to another participant = full class
Cancellation the same day as the class begins will be charged 100%

If you have questions contact us at
B,Wear
Kumla Allé 3, 2nd floor, door to the left of the Pharmasy.
135 53  Tyresö
SWEDEN
ekonomi@bwear.se

Closed for lunch 12 - 1 PM